All repeat prescriptions take two working days to process. You can only obtain a repeat prescription if you have a repeat prescription slip. This is the right hand side of your prescription.
All repeat prescriptions are regularly reviewed so after a period of time the doctor may ask to see you. If the medicine you are requesting does not appear on the slip then you will need to see a doctor to be issued your request.
To ensure safe and correct prescribing you will be requested at least annually to see a GP (or pharmacist at surgery) for a medication review. A date for this is printed on the repeat slip. We operate a ‘three lives’ system whereby you will receive three prescriptions if your medication review is overdue. Once these are used up a prescription will not be issued without seeing a doctor. Please be sure to manage your medication appropriately so make sure you receive your prescription.
We do not accept orders for repeat prescriptions over the telephone.
We will accept fax requests but must be accompanied by fax of repeat prescription slip.
We also accept requests by post and can either be collected or if a stamped addressed envelope is included it will be returned by post.
You can order your repeat medication online. You can register for this service at http://www.patient.co.uk/access
If you have already registered please visit the website to order your medication.
Some pharmacies will collect prescriptions and deliver medicines - patients can find out if their chosen pharmacy offers this service.
Some medication e.g. antidepressants, anti-psychotic medication, HRT, controlled drugs or the contraceptive pill will not appear on the slip. This is because you need to see a doctor (or nurse for the pill) for each issue. You should agree a new review date at each appointment.
Hospital Pharmacy Prescriptions will not be accepted. Please obtain a prescription from the pharmacy of the issuing hospital.
If you lose your medicines your regular pharmacist can issue you with an emergency supply.
The following medications are not available by request; you will have to see a doctor (or the nurse for the contraceptive pill).
- Antibiotics (after assessment)
- The Pill
- Hormone Replacement Therapy (HRT)
- Sleeping tablets
e.g. Zopiclone (Zimovane); Zolpidem (Stilnoct); Diazepam (Valium); Temazepam; Lormetazepam;
e.g. Amitriptyline (unless used for other reason); Trimipramine; Paroxetine (Seroxat); Sertraline (Lustral); Fluoxetine (Prozac); Mirtazapine (Zispin); Citalopram (Cipramil); Venlaflaxine (Effexor); Dosulepin (Prothiaden)
e.g Haloperidol; Risperidone (Risperdal); Olanzapine (Zyprexa); Quetiapine (Seroquel); Amisulpride (Solian)
- Others for mental health problems
e.g. Lithium; Sodium Valporate (but not if used for epilepsy);