How we are working at Globe Town Surgery
We have listened to all of your comments and feedback around access and have undertaken a review of our appointment provision.
We are pleased to now offer a variety of access options which include econsults, online telephone consultation self-booking via the NHS App, online video consultation self-booking via the NHS App and facilitated appointment bookings for those who have access difficulties.
Appointments are released on a rolling schedule for a fairer distribution and a message stating that 'online consultations are temporarily unavailable' will appear when capacity has been reached.
While there remain members of our community who are vulnerable to infection and because of our limited waiting room size, we are not booking walk in GP appointments. All of our Healthcare Assistant (HCA), flu clinic, nursing and phlebotomy appointments remain face-to-face.
We want to reassure you that we will continue to offer face-to-face GP appointments if they are clinically indicated after assessment.
As we have always done, urgent problems will be addressed by the On-call Health Professional. Our administration staff are trusted members of the team who adhere to NHS standards of patient confidentiality. As such, you will need to disclose the clinical information in order for the concern to be communicated to the assessing clinician.
If you do not wish to disclose information to our Medical Administrators, please use one of the other methods of booking.
For emergency care please contact NHS111 or attend Accident and Emergency
The Globe Town Surgery Partners
Online EConsultations are released on a rolling schedule for a fairer distribution and a message stating that 'online consultations are temporarily unavailable' will appear when capacity has been reached until 8:00AM the following working day. The same will also apply for bank holidays were it will be switched off at 6:30PM the last working day before the bank holiday and switched back on the midnight before the next working day.
If you have any medical concerns over the weekend/Bank Holiday please seek help from your local pharmacy or NHS 111 Online https://111.nhs.uk/. As qualified healthcare professionals, Pharmacists can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains."
How to access your GP practice
Based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically and offers around the clock NHS self-help information, signposting to services, and a symptom checker.
eConsult is the most widely used digital triage tool in NHS primary care, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care. Live in 3125 NHS practices, eConsult gives millions of patients access to their own GP online.
Face covering and social distancing measures remain in place at the surgery
Mask wearing will become optional in many settings in England from the 19th of July 2021 as per the government guidelines but we must stress however that the same guidance suggests caution and recommends ongoing wearing of masks in closed spaces, small areas and where vulnerable people will be present.
For the NHS, Public Health England’s infection prevention control guidelines and hospital visiting guidance are set to remain in place for all NHS staff and visitors. That means NHS visitor guidance will stay in place across all health services including hospitals, GP practices, dental practices, optometrists and pharmacies to ensure patients and staff are protected.
Staff, patients and visitors will be expected to continue to follow social distancing rules when at the surgery as well as using face coverings, mask and other personal protection equipment. This is to minimise disruption to our services and ensure those most vulnerable are still protected when accessing care.
Many Thanks for your understanding and support
Globe Town Surgery
Your Good Health
Access to a wide range of healthcare services is a key element of a good local practice. We don’t just want to see you when you’re ill, we want to make sure you stay healthy too. Check out how we can cover both bases with our clinics and services.
Our professional team will ensure you receive the best attention at all times whether you’re attending a specialist clinic or a routine appointment. If you are new to the area registration is easy and comes with the comfort of discretion and confidentiality assured.
Student Health Service (QMUL)
For Queen Mary University of London students. Please follow this link for information regarding the Student Health Service.
Important information about the coronavirus (COVID-19)
The latest information on Coronavirus infection can be found on
These are the main symptoms of coronavirus
A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
You can't cope with your symptoms at home or your condition gets worst contact NHS 111
(Site updated 14/10/2021)